Aluroll has recently been awarded the latest quality accreditation by BRE Global. The ISO 9001:2015 Quality Management System requires an assessment of seven quality management principles, including Customer Focus.
Conformity means a company is able to consistently provide products that meet regulatory requirements. It also shows we can use the system to enhance customer satisfaction.
Our new stock management, cut sheet and ordering system played an important role in achieving the ISO 9001:2015 accreditation. Office and manufacturing processes became more streamlined, with improvements in key areas such as the monitoring and resolution of non-conformances.
Andy Hall, Quality Manager at Aluroll, said: “We’re pleased that we passed the ISO 9001:2015 audit. Aluroll has always had strong quality systems in place, and our service levels have improved significantly with the introduction of the new cloud-based software. We can identify and solve potential issues earlier than ever before, in many cases before they impact our customers at all. We’ve also had great feedback about our new quotation and ordering processes”.
Aluroll’s next quality focus is to test new Elite products under the Loss Prevention Certification Board’s LPS 1175 accreditation.